AI Customer Service
For Your Business
On Any Messaging Channel
Free-Up Personnel
Increase Satisfaction
Improve Conversions
Increase Revenue
PROVEN CUSTOMER CARE
Amanati AI is built to be fast, smart, polite and provide great service to your customers 24/7
Autonomous
Amanati replies to your customers completely autonomously and involves a human agent if situation requires.
Fast Responses
Amanati responds immediately without delays 24/7 providing the highest level of availability achievable.
Increases Satisfaction
Swift and eloquent service translates naturally into customer satisfaction and loyalty. Your customers will absolutely love it!
Speaks any Language
Amanati is multilingual at it’s core and will intelligently respond in the same language that your customer is using!
IMPLEMENTATION PROCESS
Every business is unique, so should be the voice of the business that your customers interact with.
Every instance of Amanati is configured and fine-tuned according to your individual requirements.
We then keep adjusting as new improvement-points are discovered along the way.
We achieve the best results by repeating these steps:
1. Discover & Analyse
You know more about your business than we do, so we will ask questions and listen. At this point, we want to understand how to configure Amanati so it delivers an absolutely best experience for your customers!
2. Build your Amanati
With all the information gathered, we are now ready to convert all the knowledge and instructions into a working Amanati instance that behaves and responds as you expect it to. At this stage we also connect it to any data and systems needed.
3. Test & Deploy
We will test it ourselves and validate the results together with your team. We want to make sure that we achieve the highest level of accuracy and provide the absolute best responses to your customer queries. If all looks good, we deploy Amanati and make it available to your customers!
COMMON QUESTIONS
How long does it take to launch this service?
On average, we can deliver a working prototype in 2 weeks and a full version in 4 weeks. The actual time required largely depends on the complexity of the task, amount and format of information and speed of communication.
What are the costs associated?
Project cost is individual and consists of a fixed setup cost, running cost based on usage volume and update/maintenance cost to keep your Amanati sharp and on point!
What communication channels are supported?
Amanati can be integrated with absolutely any messaging service and communication channel! Most common options are: Website chat-widget, WhatsApp, FB/Meta Messenger, Instagram, Telegram.
Does Amanati replace support personnel?
Amnati works best as First Line automation that is able to provide quick and relevant responses, but it still needs to get a real human involved in some situations. Amanati understands when a human agent is needed and intelligently requests assistance from your staff. With that said, our goal is to be as autonomous as possible!